FAQ

Delivery Times
Most orders are sent within 5 working days via Royal Mail. Please be aware specialist labels from small suppliers can take longer to supply.

Out of Stock Items
If any item is temporarily out of stock with our UK supplier, we will keep this item on back-order and despatch as soon as we can obtain. You will receive regular email updates regarding the progress of your order. If you no longer require an out of stock item please email info@mdt.co.uk or call 01332 540240.

Pre-Releases Items
Any item listed by MDT as a future release can be pre-ordered and will be despatched on the UK release date.

Deleted/Unobtainable Items
If we cannot obtain an item for whatever reason you will be notified via email or letter.

Shipping/Postal Charges
Please see our postage cost guide

Undelivered Orders
If your order has not been delivered, you must contact us within 30 days from the date of despatch and we will take the appropriate action. No claim can be made after this time.