The Specialists For Classical Music Cds | Vinyl | Sacds | Blu-Rays | Dvds

Free UK Delivery For Online Orders

Fast International Delivery Premium durable packaging

Delivery & Returns

Delivery

Total Shipping Cost

The total shipping cost of your order can be seen from the Shopping Cart page, by selecting the destination country. The MDT shipping rates are listed below.

Top Tip!
Grouping your orders by items with similar delivery times or pre-release dates will arrive faster and save on postage when you choose standard delivery.

Packaging

All goods are packaged with industry standard bubble wrap (with the exception of single disc shipments) in quality standard recyclable cardboard. MDT does not use self-seal corrugated cardboard for any orders with the exception of books. A printed address label is placed on the outside of the box.

Box Sets

For box sets and bulky items, the shipping is charged by weight. This is quoted on the shopping cart page. The shipping price can also vary depending on the other items on your order.

Quality Assured

All products supplied by MDT are brand new and sealed. Although please note we cannot guarantee every product is supplied with cellophane wrapping and this can vary depending on the manufacture and record label preferences.


United Kingdom

Free Shipping!
Your order will be sent when all items are ready.

Sooner by multiple shipments
£1 per item

Courier
Free! for orders over £115
£6 for orders under £115

All items will be sent when ready. Courier delivery is not available for the Channel Islands and the following postcodes: BT, IM, TR21-25, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE


USA

Registered delivery
The same cost as Airmail + £3.75 (orders up to £125)

Courier
Orders over £125 will be sent by courier. Airmail rates apply.

Airmail
CDs, DVDs & Blu-rays
£1.25 for the first item then 75p
Sooner by multiple shipments - £1.25 per item

Vinyl
£2.75 for the first item then £3 (£3 per item if your order contains other formats)
Sooner by multiple shipments - £3.75 per item

Box sets
Shipping is calculated by weight. *more information


EU - Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Netherlands, Portugal, Sweden

Registered delivery
The same cost as Airmail + £3.50 (Orders up to £125)

Courier
Orders over £125 will be sent by courier. Airmail rates apply.

Airmail
CDs, DVDs & Blu-rays
£2 for the first item then 50p
Sooner by multiple shipments - £2 per item

Vinyl
£3 for the first item then £1.50 (£1.50 per item if your order contains other formats)
Sooner by multiple shipments - £3 per item

Box sets
Shipping is calculated by weight. *more information


EU - Bulgaria, Cyprus, Czech Republic, Greece, Italy, Luxemburg

Registered delivery
The same cost as Airmail + £3.50 (Orders up to £125)

Courier
Orders over £125 will be sent by courier. Airmail rates apply.

Airmail
CDs, DVDs & Blu-rays
£2.25 for the first item then £1
Sooner by multiple shipments - £2.25 per item

Vinyl
£3.25 for the first item then £3 (£3 per item if your order contains other formats)
Sooner by multiple shipments - £3.25 per item

Box sets
Shipping is calculated by weight. *more information


EU - Spain

Courier
Orders over £125 will be sent by courier when all items are ready. Registered delivery rates apply.

Registered delivery, when all items are ready
£3.50 + the following:

CDs, DVDs & Blu-rays
£2 for the first item then 50p

Vinyl
£3 for the first item then £1.50 (£1.50 per item if your order contains other formats)

Box sets
Shipping is calculated by weight. *more information


EU - Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia

Courier
Orders over £125 will be sent by courier when all items are ready. Registered delivery rates apply.

Registered delivery, when all items are ready
£3.75 + the following:

CDs, DVDs & Blu-rays
£2.25 for the first item then £1

Vinyl
£3.25 for the first item then £3 (£3 per item if your order contains other formats)

Box sets
Shipping is calculated by weight. *more information


Europe - Norway, Switzerland

Registered delivery
The same cost as Airmail + £3.50 (Orders up to £125)

Courier
Orders over £125 will be sent by courier. Airmail rates apply.

Airmail
CDs, DVDs & Blu-rays
£2 for the first item then 50p
Sooner by multiple shipments - £2 per item

Vinyl
£3 for the first item then £1.50 (£1.50 per item if your order contains other formats)
Sooner by multiple shipments - £3 per item

Box sets
Shipping is calculated by weight. *more information

Rest of World - Australia, Canada, China, Hong Kong, Japan, New Zealand, Thailand

Courier
Orders over £125 will be sent by courier when all items are ready. Airmail rates apply.

Registered delivery
The same cost as Airmail + £3.75 (Orders up to £125)

Airmail
CDs, DVDs & Blu-rays
£2.25 for the first item then £1
Sooner by multiple shipments - £2.25 per item

Vinyl
£3.25 for the first item then £3 (£3 per item if your order contains other formats)
Sooner by multiple shipments - £6.75 per item

Box sets
Shipping is calculated by weight. *more information


Rest of World - All other countries

Courier
Orders over £125 will be sent by courier when all items are ready. Registered delivery rates apply.

Registered delivery, when all items are ready
£3.75 + the following (order up to £125):

CDs, DVDs & Blu-rays
£2.25 for the first item then £1

Vinyl
£3.25 for the first item then £3 (£3 per item if your order contains other formats)

Box sets
Shipping is calculated by weight. *more information


Returns

Please do not send any products back to MDT without confirmation as any carriage charges will not be credited.

Before sending a request

  • The returned item must be received within 3 months from the date the order was despatched.
  • The cost of return postage / shipping will only be refunded at standard rate if the product is faulty or damaged.
  • If the item is not required, the media must not have been used and be in the original condition (i.e. product packaging still sealed) and not damaged.
  • Faulty goods cannot be used in exchange for other products, please order separately.
  • Re-sellable goods cannot be used in exchange for other products, please order separately.
  • Refunds are not given for any unnecessary return postage / shipping costs.
  • It is the responsibility of the customer to ensure the package is delivered to MDT. MDT will not refund if the parcel sent by the customer is not received.
  • MDT cannot refund a payment card for postage that has not been charged for, in this case the customer's MDT account will be credited the amount for return postage.
  • If an item is returned as faulty and MDT is unable to obtain a replacement within 2 weeks a refund/credit will be issued.

Sending your request

  • Please send: Your customer number - printed on all delivery notes sent with your orders.
  • Order number - printed on the delivery note included with your order.
  • Product / order code of the item to return - printed on the delivery note included with your order.
  • If faulty - Track number, timing, disc number and a very detailed description of the fault.
  • If damaged - Description of the damaged part.
  • Please be specific, MDT will contact you regarding any missing information.

To submit your request, please send an email to [email protected] with "Return request" in the subject line. Please do not return any items until you have confirmation